Course Instructor:
John Courtenay
Course Category:
IT & Software
Course Language:
English
Computer Helpdesk Networking Basics – IT Support Technicians
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Course Description
Over this course, you’ll learn some of the basic fundamentals surrounding computer networking and the OSI Model, topics include the following:
* Switches vs Hubs
* Half duplex and full duplex data transmissions
* IPv4 and IPv6
* Quality of Service (QoS) and how this works
* High level explanations of each layer of the OSI Model and how they relate to networking.
Also included are some real-world examples of how the OSI Model is applied in a corporate environment, as well as how troubleshooting tasks make use of this model.
Who is this course for:
- IT Support Technicians
