[100% Free] Computer Helpdesk Networking Basics – IT Support Technicians

Course Instructor:

John Courtenay

Course Category:

IT & Software

Course Language:

English

Computer Helpdesk Networking Basics – IT Support Technicians

Go to Offer

Course Description

Over this course, you’ll learn some of the basic fundamentals surrounding computer networking and the OSI Model, topics include the following:

* Switches vs Hubs

* Half duplex and full duplex data transmissions

* IPv4 and IPv6

* Quality of Service (QoS) and how this works

* High level explanations of each layer of the OSI Model and how they relate to networking.

Also included are some real-world examples of how the OSI Model is applied in a corporate environment, as well as how troubleshooting tasks make use of this model.

Who is this course for:

• IT Support Technicians